1.3.2022 - 1.21.2022 (Week 1 - Week 3)
Audrey Gracia Djohari / 0348120
Intercultural Design
Bachelor of
Design (Hons) in Creative Media / Taylor’s University
Netnography
“A type of online or internet, ethnography; Netnography provides guidelines
for the adaptation of participant-observation procedures to the
contingencies of online community and culture that manifest through
computer- mediated communications. “ - (Kozinets, 2010)
Netnography is an approach of how to systematically arrange information so it
could support your hypothesis. Netnography is ethnography study from the
internet. It provides a lot of observation online. The key aspect of
netnography is technology-mediated research.
- Ethnography has been used to study cultures.
- We need to have particular questions and goals about that culture when doing
research. Because there's a lot of things we would see about that culture.
Traditionally, ethnography emerged in the late 1900s. During that time,
the need of understanding cultures was increasing. Mostly caused by
humanistic reasons or religious and educational reasons. Ethnography requires
the researcher to stay in that culture.
The things that are often done in Ethnography Study:
- First-hand experience
- Participatory
- Face-to-face
- Observational
- Netnography is combining the internet and ethnography.
- How you get responses on the internet: Comments, Likes, Zoom Meeting, Video
chat, etc.
Figure 1.0: Netnography Infographic
Find out about the Culture (must be specific) > Generate Questions >
Research Problem > Research Question > Research Objectives >
Rationale (what you intend to discover) > Netnography Instruments >
Start Collecting Information > Analyze the Information > Ideation >
Finding > Final Presentation
- Inductive: theory > hypothesis > information > confirmation
(initial understanding)
- Deductive: information > hypothesis > theory (from
scratch)
- Archive: data without researcher's involvement
- Elicited: co-created by researchers & members
- Fieldnotes: observational and reflective notes
Examples of sources of data: Youtube 360 videos, internet comments, and
feedback.
NOTE:
- Must connect to people from that culture (through the internet)
- Filter your opinions because it's not always factual.
- Narrative responses are useful because they usually give so many details.
Note down what they say.
- Identify and explain yourself
- Ask for permission
- Consult with experts/lookup credible references
- Informed Consent
- Citation, Crediting
- Advantages of Netnography
- There is a high scope of potentially valuable data
- It can overcome
geographical limitations
- Data is naturally-occurring
- There is
the opportunity to discover unexpected findings
- Data may be available
online that wouldn’t be unearthed in a face-to-face context
- It is
contemporary
- Disadvantages of Netnography
- It is largely empirical and not contextual
- Researchers may not be
familiar with online platforms or choose
- Irrelevant online platforms
-
Data collection and analysis may be time-consuming or may have
- Invalid
data
Figure 1.1: Netnography to Intercultural Design in a Nutshell
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Figure 1.2: Netnography Presentation
WEEK 2 :
Personal Note
- Next Friday (21 January 2022): Proposal presentation.
-
Pre-Record the presentation and submit it as a video, can be done
through zoom
- The presentation should be less than 10 minutes.
- Dropbox link to upload videos
- Filename: Group name / Your topic
- Slides should be detailed, the presentation should be brief
- No class on next Monday (17 January 2022)
Proposal Presentation
Must include:
-
Theme (Purpose)
-
200 words write up
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Introduction on topic (overview of genre)
-
Problem Statement/ Case
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Research Question
-
Research Objective
-
Methods of Data Collection
-
Research Destination (Physical)
-
Research Constraints
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Preliminary Ideas + Rationale
-
References
Culture and Us
-
The words that we use in a certain context come with a meaning that
could be tied to a particular culture.
-
Understanding that meaning depends on our position as an outsider or
outsider.
-
Without understanding the culture behind it, we might have difficulties
in understanding things like forms of art, jokes, etc.
Example:
Figure 1.3: Narcissus Painting by Caravaggio (left), Echo &
Narcissus by John William Waterhouse
Narcissus, in Greek mythology, the son of the river god Cephissus and the
nymph Liriope. He was distinguished for his beauty. However, his rejection of
the love of the nymph Echo or (in an earlier version) of the young man
Ameinias drew upon him the vengeance of the gods. He fell in love with
his own reflection in the waters of a spring and pined away (or killed
himself); the flower that bears his name sprang up where he died.
Narcissistic:
"having or showing an excessive interest in admiration of oneself and one's
physical appearance." (Oxford Languages, 2022)
Various ethnicities, different physical features, food, celebration,
festivals, and art forms. However, What we normally define about a culture
is usually only the external.
- External Cultures (10%): behaviors, traditions, customs, easily observable
with touch, taste, smell, sound
- Internal Cultures (90%): core values, beliefs, priorities, attitudes,
assumptions, perceptions
Figure 1.4: The Iceberg of External & Internal Culture
Culture refers to the cumulative deposit of knowledge, experience, beliefs,
values, attitudes, meanings, hierarchies, religion, notions of time, roles,
concepts of the universe, and material objects and possessions acquired by a
group of people in the course of generations through individual and group
striving.
Culture is a way of life of a group of people, generally without thinking
about them. Culture is symbolic communication.
The most internal of culture is Values, values govern the culture. Here are
the practices that reflect a culture:
Figure 1.5: Symbols, Heroes, Rituals, Values
- National
- Regional
- Gender
- Generation
- Social Class
- Corporate
Cultural Frames refer to socially shared assumptions of the meeting of
particular events and actions (Goffman, 1974) through which individuals
come to understand what is relevant for a particular time, place, and
community (Diehl and Mcfarland, 2010)
When you frame a culture, focus and understand a specific aspect of that
culture, in a way how the participants of that culture assign meanings and
then determine the appropriateness for your context.
- In line with UNESCO intercultural education.
- Learning:
To know - brings a person into contact with other languages and areas of
knowledge, and makes communication possible.
To do - acquire not only an occupational skill but also, more broadly, the
competence to deal with many situations and to work in teams (make the
design).
To live together - develop and understand other people and an appreciation
of interdependence
To be - develop one's personality and be able to act with ever greater
autonomy, and personal responsibility.
WEEK 3:
Personal Note
-
Data collection presentation due Week 5
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Consultation is per request
-
Submit the proposal and video in one file
Group Members
Group 1
- Evaleez Voo
- Audrey Gracia Djohari
- Esther Vanessa
- Arwinda Nurul Izza
- Ataka Lukman
Theme: Purpose
Topic: Rapping
Research & Proposal Process
The first project of this module is making a a proposal to present our
ideas that is supported by research, and design ideas that revolve the
given theme. The general theme is “Purpose” which I thought was quite
straightforward. However, turns out "Purpose" can lead to many things. It
can be our purpose on doing this project, or it can be bigger things like
the culture's and the community's purpose. But our group agreed to take
our project more towards bringing awareness/attention and supporting the
culture's own purpose.
We also need to produce 5 preliminary ideas on how you will apply the
knowledge and creativity in design to communicate the message about the
culture we chose. Then, the final outcome would be a presentation video
and presentation slides.
After our first lecture, our group members had several different ideas so
Eva (our group leader) created a Padlet for us to post our ideas with
website links. Then we did a voting to decide which culture we would go
with.
I added Hip Hop Culture because it's so familiar to almost everyone,
however I feel like I can still dig deep and find something we never
understood about this culture. We often only know the outer parts of this
culture even though it's one of the famous ones. I personally never truly
engage directly with rappers, grafitti artist and people from hip hop
culture. It would be so interesting to understand their values, their
opinions and hear the reasons why they do what they do. And to know what it means to them.
Figure 2.0: Padlet of Ideas, 01.04.2022
Finally, we decided to go with Hip Hop culture because we majority
of our group members voted for Hip Hop. Before doing our next group
meeting, we did a research on our own so everyone in the group get to be
familiar with the culture.
Figure 2.1: Personal Research on Rapping Culture, 01.10.2022
WEEK 2 :
Turns out Hip Hop has many elements:
- DJ
- MC (Rapping)
- Breaking (hip hop dance form)
- Writing (Graffiti)
- Theater and Literature
- Knowledge of Self
After a long discussion with fellow group members and our supervisor mr.
Asrizal, we decided to make our topic more specific and we
choose Rapping (MC) Culture.
Then we started making our first proposal draft covering the problem
statement, research questions, research objectives, rationale, and
references. However, we had a little trouble on determining the problem
statement.
Figure 2.2: First Draft of Proposal (Before Revision), 01.10.2022
WEEK 3:
Mr. Asrizal gave us helpful feedbacks on our proposal draft. We decided
to go with our 2nd Problem statement. And we changed some of our RO
& RQ. We also completed our rationale. Lastly we did some sketches
and wrote down the preliminary ideas for our visual design outcomes.
I did some research on the ideas part.
Figure 2.3: Final Draft of Proposal, 01.18.2022
Proposal Final Outcomes
Figure 2.4: Proposal Presentation Slides, 01.20.2022
*I explained the preliminary ideas part :3
Figure 2.5: Proposal Presentation Video, 01.21.2022
FEEDBACK
WEEK 1 :
Group Feedbacks
Mr. Ashrisal asked out team how we would like to relate the
hip-hop topic to the purpose, and what's the message that we want
to convey. Try to find out about the culture first, don't
pre-determine the output as it will only make the whole research
point to that output and not the culture itself. Narrow down the
topic because hip-hop can be about many things.
-
Problem Statement: Write down what are the issues and what is
the message that you try to discover.
-
Examples of hip-hop things that can be talked about: Evolution
of the language, evolution of fashion,
General Feedbacks
-
For the proposal, find the objectives of the research. What kind
of questions do you want to be answered before starting the
research?
- Can do more than 1 proposal (must be 200 words each)
-
The proposal must include: Research question, objectives,
rationale, sketches
WEEK 2:
Group Feedback
Figure 3.0: First Feedback on our Proposal
Feedback after revision:
-
No issue with the RQ and RO.
-
Find someone from another country as well to have a
comparison. Find out where they get the influence.
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Contact Mr. Asrizal’s friend: Micwrecka, Part of >Rogue Squadron
-
Find the references for the ideas. Include some
visuals.
General Feedback
REFLECTION
Experience
At the beginning of week 1, I had quite a difficult time
understanding this project and what I have to do first as a kick
start because everything was quite abstract. However, when Mr.
Asrizal explained how to make the proposal and pointed out a list of
things that should be presented in the final proposal, I could
finally have a clear vision of what I'm doing. I feel like my
teammates are also very helpful in doing this project, everyone was
active and we had group meetings several times. I also felt that Mr.
Asrizal really supported us, he even gave a contact to his rapper
friend for us to interview, thank you so much!
However, I think this project could be much more interesting if we
get to actually go on a trip and meet the community face-to-face,
but online is not bad as well. We can actually try to contact people
from across the globe with online platforms and still get the
experience.
Observations
I observed that doing a research on a culture without actually being
in the community is quite difficult. However, thankfully Dr. Charles
explained to us how to do the right netnography which helped me in
maximizing my research on the internet. Our meetings with our
supervisor were also very helpful because we get to revise and
perfect our research direction which for me is challenging
especially in the early stages of research.
Findings
I found that as a researcher from outside the culture, I knew very
little thing about it. Even for rapping culture that is actually
quite familiar to me, in-depth netnography is very needed to
actually understand how the culture works. By understanding the
history, listening to rap songs, and watching many videos about hip
hop, I see it differently now. I have much more respect now that I
understand it. And I can see how great hip hop is, proved by how
many people all over the world are affected by hip hop. I observed
that this proposal has taught me to stay curious and always realize
that culture is like an iceberg, we often only see the tip which is
often only stereotypes. Our job here is to dig deep (by still
knowing our boundaries) until we reach the bottom, and hopefully
we'll find out about their values and purpose.
FURTHER READING
- Designing for Social Change: Strategies for Community-Based
Graphic Design
Figure 4.0: Designing for Social Change:
Strategies for Community-Based Graphic Design, 2012
Reference:
A. Shea (2012). Designing for Social Change: Strategies for
Community-Based
Graphic Design. New Jersey: Princeton Architectural
Press.
Design with the Community's Voice (Page 110-122)
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Sample the colors, typefaces, and other style elements you come
across in the community. Feature quotes, video, or audio recordings
from your conversations with community members. Consider the local
languages, cultural norms, and literacy levels, and continue
to home in on the final design by soliciting feedback from community
members throughout the design process.
-
Let your final design mirror the voice and style of the community
rather than your own to ensure that it speaks to community members
and portrays the community to the world in a convincing and
authentic way.
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